When it comes to customer orders at PPCP, Rita Williams is an invaluable link in the production chain. In fact, without Rita, there would be no chain. One of her most important responsibilities is to convert customer purchase orders into PPCP work orders. To fill this essential role, she has become an expert on how the production process works. In addition to order initiation, Rita work closely with customers, providing pricing, delivery schedules and more. Rita joined the PPCP team in 1988.